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About Accident Assistance
  • No Win No Fee Agreement

    No win no fee* compensation

  • 15 Years Legal Experience

    15 years legal experience

  • Settled Personal Injury Cases

    Over 10,000 cases settled

  • 25 Million Recovered For Clients

    Over £25 million recovered

About Us

Accident Assistance is a trading name of Hughes Walker Solicitors in Greater Manchester. Our offices are located at 84 Bolton Street, Bury, Lancashire, BL9 0LL.


Accident Assistance have been established for over 15 years during which time we have earned an excellent national reputation in the field of personal injury compensation claims. We have received a number of client testimonials from our cases, showing positive feedback from our customer service and our ability to recover the maximum compensation from the other side.

Over the past decade we have helped thousands of accident victims who have suffered an injury through no fault of their own by providing expert advice and guidance throughout the course of their claim. We provide assistance to clients from all over England and Wales and have recovered many tens of thousands of pounds in compensation to help clients to get back on their feet as quickly as possible after an injury. We can help with financial assistance by obtaining interim payments from the other side to help clients pay their bills if they have had time off work.

The Passion Behind The Claims

We have over 40 dedicated people working daily who strive to get our clients the compensation they are entitled to. They are a team of real people with a mixture of experience and enthusiasm and are here to help you after an accident. A few of them have volunteered to appear on our website:

Lynne Ayre

Lynne Ayre

"I joined in 2003 - specialising in post medical issues and settlement negotiations. The claims process can be daunting but I enjoy speaking to clients to provide a friendly and professional service and in clear language being able to guide clients through the process, obtaining the right level of compensation. It is always pleasing to have a repeat customer as it makes me feel we have done a great job."

Tim Grover

Tim Grover

"I joined in February 2012. I have several years of litigation experience, taking contested road traffic accident claims all the way to a final hearing. Aside from RTA claims I also handle a wide variety of injury claims which includes anything from medical negligence claims to accidents in the workplace. It is not uncommon for insurance companies to make unsubstantiated allegations of fraud against genuine claimants. Opposing such allegations is something that I have a particular interest in so as to ensure that justice is brought to genuine claimants."

Lisette Saunderson

Lisette Saunderson

"I joined in 2011 and currently work in the litigation department. I handle a large number of claims for debt recovery and uninsured losses for clients involved in road traffic accidents. I recognise that there is more to injury claims than simply obtaining damages for pain and suffering. I have gained specialist knowledge in relation to property damage claims and financial losses, having settled hundreds of claims for taxi drivers, driving instructors and various other small to medium sized businesses."

Nick Parkinson

Nick Parkinson

"I joined in 2005 and was one of the first trainee solicitors to qualify as a solicitor with Accident Assistance’s legal department. I currently manage the litigation team, having substantial experience handling all types of personal injury claims from the outset all the way to a final hearing. I have settled a number of high profile cases, with substantial awards for damages being made for clients who have suffered serious injuries. I also specialise in accidents abroad and enjoy solving the many practical and legal obstacles involved when applying foreign law in the English courts."

Kelly Dodd

Kelly Dodd

"I joined in 2007 and currently manage the new claims team. I ensure that the early stages of the claim process are as painless as possible for our clients. This includes arranging private medical treatment as soon as possible, arranging prompt vehicle repairs and also hire vehicles for clients involved in road traffic accidents. I enjoy the responsibility of making decisions as to whether a claim is likely to have reasonable prospects of succeeding."

Why Choose Accident Assistance?

In addition to expert Legal Advice, we also help our clients by providing them with swift access to rehabilitation treatments such as physiotherapy when required. We also have a national network of medical experts that specialise in all types of injury to ensure that our clients receive the very best standard of representation whatever happens.

We deal with your claim on a no win no fee basis and try to get you 100% compensation if you have pre-event Legal Expenses Insurance*. 98% of our court cases are successful with 96% of our clients receiving over £1,000 in compensation. We have a team of trained professionals waiting to take your call on 0161 763 8260.

Our Stance on Cold Calling

Here at Accident Assistance we have a strong policy against cold calling and cold texting our customers. We take your privacy seriously and any contact details that you give to us will not be passed on to anyone else unless you specifically ask us to. We will only contact you if you are making a claim with us. We take pride in our excellent customer service and this includes cold calling and texting. If you receive a cold call or text from somebody claiming to be associated with Accident Assistance please contact us with any relevant details (phone number if not withheld, time and frequency of the calls) via e-mail on

Our Company Promise

Accident Assistance’s claim handlers are all well-trained professionals who will do the best to help you with your claim and any enquiries that you might have. Here is a list of the expectations that we aim to meet:

  • We aim to answer all calls within 3 rings
  • Provide free, professional and relevant advice
  • All claims are handled with a no win no fee service
  • No upfront fees or unexpected costs in the claims process
  • Be in regular contact with you during your claim with any relevant information and updates

3 Step Claims Process

Speak To A Solicitor
Speak to a solicitor

We will let you know immediately if you have a claim for compensation

Claim Proceedings Issued
Claim proceedings

One of our specialist solicitors will be assigned to fight your case

Compensation Paid To You
Settlement paid to you

Once the case is settled, we will send the compensation directly to you

Personal injury claims service
Rated 4.5 / 5 based on 17 reviews.

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Our Personal Injury Specialists

Tim Grover

Tim Grover

Tim has years of litigation experience, handling an impressive variety of injury claims including road traffic accident, medical negligence and work accident cases.

Lynne Ayre

Lynne Ayre

Lynne specialises in post medical issues and settlement negotiations. Lynne is on hand to guide our clients through the claims process ensuring they obtain the right amount of compensation.

Nick Parkinson

Nick Parkinson

Nick was one of our first qualified solicitors to join the legal department, having substantial experience in all fields of personal injury and has settled numerous high profile cases.

Free Case Evaluation

Our personal injury solicitors have over 15 years legal experience, and will be able to tell you immediately if you have a claim for compensation.

We will get to know you and assign a specialist solicitor to your case should you have a claim.

Real Solicitors - Real Settlements

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Why Use Accident Assistance

Simple 3 step claim process

  • Contact Our Solicitors

    Contact our solicitors and inform them of your accident.

  • Our Solicitors Proceed With Your Claim

    Once the details are taken we will proceed with your claim.

  • Compensation Paid Directly To You

    Upon settlement of the claim we pay compensation directly to you.

Amazing track record

  • Our Legal Experience

    Established for over 15 years, you are in safe hands.

  • No Win No Fee

    We operate a no win no fee* pay nothing if you lose service.

  • Recovered 25 Million

    We have recovered over £25 million compensation for our clients.

What Our Clients Say

  • Injured Female Client

    ''Everything was explained properly. Thank you for a pain-free claims service – would recommend!''

    Caroline in Manchester

  • Injured Female Client

    ''They made a claim for mine and my daughter’s injuries – keeping me up-to-date during the process.''

    Emma in Turton

  • Injured Male Client

    ''I thought the service I received was top notch. Every single aspect of my case was explained to me in full detail.''

    Antony in London

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